Question 1

Is there any warranty on my trailer?

Accepted Answer

Absolutely!  Your trailer comes with standard 2 years warranty. It covers you from your purcahse date against any defects in materials and workmanship, provided the product is not misused or used the way it is not designed for.   Even after warranty period, we will happily service your trailer and you still get discounts on parts as well as our service.

Question 2

I have a few questions regarding your trailers, who should I contact?"

Accepted Answer

Too easy! Just call 1300 567 789 or 08 8244 3345, we will happily help you with your enquiries.   Alternatively you can simply send us an email to hello@primecampers.com.au, we will get back to you ASAP.

Question 3

So, what Hot-Dip Galvanization is all about?"

Accepted Answer

Simply put this way - The best steel surface protection - Hands down.    Hot-dip galvanization is a form of galvanization. It is the process of coating iron and steel with zinc. This method can be used on  steel of all shapes and sizes and involves immersing the steel in a bath of molten zinc at temperatures around 450°C. When the zinc coated steel is removed from the bath, the zinc reacts with the oxygen and carbon dioxide in the atmosphere, the end result being a strong, dull material. Steel has been hot dipped in this way is highly protected against corrosion as well as extreme weather conditions and this is a particularly popular approach for pipe related applications.

Question 4

Why hot-dip galvanised trailers?

Accepted Answer

Rust protection inside and outside. As the trailer is dipped and fully immersed in 450°C  molten zinc pool, all tubes and hallow sections are flooded, inside and outside, every corner. This means your trailer will last longer, easier to keep around , higher resale value and less work to do. Easy maintenance. We leave our own workshop trailer outside, yes, it is hot-dip galvanised, day and night, Sun, winds and rains for 4 years now, no maintenance on body chassis and still looks like its first week we used it. To clean it, just use pressure washer to hose it off, done. No touch-up here and there, no repainting, nothing to worry about peeling paint or moisture gets inside and rust the tube. Time saver. Because you don't need to care it much, it simply just gets the job done and gets job done quicker and easier every time. This is why you see more and more hot-dip galvanised trailers used by tradies.

FAQ

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